Shipping policy

Your order will be processed within 24 hours and prepared for shipment no later than the following business day. You will receive an email when your goods leave our warehouse (including tracking number). With this you can check the status of the shipment on the DHL tracking portal.

Usually it takes three to four business days for the postal service if the delivery address is in Germany. Three to seven business days for addresses outside of Germany, depending on the transport service provider from the moment the shipment is handed over.

If you have not received the goods one week after the shipping confirmation by mail, please contact our customer service:

Delivery to	Shipping costs
Germany	free of charge 0,00 €
Belgium Denmark Italy Croatia Latvia Lithuania Luxembourg Netherlands Austria Poland Portugal Slovakia Slovenia Spain Czech Republic Hungary	9,99 €
Malta Sweden Cyprus	14,99 €